FAQs
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Do you take insurance?
Yes! Milk Street Lactation is in network with Aetna and United Healthcare. For all other insurances, we will provide you with a superbill that you can submit to your insurance company for reimbursement, plan dependent.
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If my insurance is accepted, what is included?
In-home or virtual consultations. This includes anything from prenatal to post delivery, or even months later, such as breastfeeding, bottle, pumping, weaning, introducing solids etc.
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How do I set up an appointment?
Click the BOOK NOW button to be directed to Milk Street’s website for booking. You can also email me at info@klindenlactation.com, or send me a Instagram DM @KLindenLactation. I will get back to you within 24hr with availability.
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How to determine if I am eligible for an insurance covered consult?
If you have Aetna or United Healthcare you have coverage! You will enter your insurance information when booking an appointment. That’s it!
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What if my insurance is not approved?
I’m so sorry! Lactation support services is an uphill battle with insurance companies and we are working tirelessly to change that. However, we can still work together!
You will be responsible for paying up front, then I will provide you with a super bill after our consultation that you can submit to your insurance company for reimbursement. Please note reimbursement is not guaranteed.
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I have my superbill, what's next?
This is what you will submit to your insurance company. Use the link HERE for helpful tips.
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What are your COVID-19 precautions?
I am fully vaccinated and double boosted. I will ask your preference for if you would like me to wear a mask during an in-home visit. I will ask to wash my hands immediately upon entry and use disposable gloves if needed.
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What is your cancellation policy?
You can cancel before 24hrs of your appointment to receive a full refund. 50% refund if cancelled within 24hrs of appointment time.
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Where do you provide in home visits?
Manhattan. Queens and Brooklyn available upon request, travel fee may apply. Inquiry for details.